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Contact us

Request information

Request information 

You can access information based on request type. If you are seeking information for use in legal proceedings, please review our policy on  Release of Information for use in Legal Proceedings

Informal requests 

Informal requests are used to access information previously published Technical Safety BC. This includes brochures, annual reports, forms, and lists of licensed contractors. To make an informal request, call 1 866 566 7233 or email us. There is no charge for informal requests. 

Freedom of Information (FOI) requests 

FOI requests are used to access information that isn’t routinely made available to the public. Because Technical Safety BC is subject to the  Freedom of Information and Protection of Privacy Act (FIPPA) , we must ensure that any requests for information that may contain third party or personal information are reviewed to ensure compliance with FIPPA prior to disclosure. Examples include permits, certificates of inspection, compliance orders, complaints or violations, licensing, and qualifications. 

We will respond to your request within 30 days. In our response we’ll detail the next steps and, if applicable, the fees involved in processing your request. If your request is complex and needs longer than 30 days to process, we’ll send you a completion estimate with our initial response. 

How to make an FOI request: 

  1. Print and complete the top part of the Request for Information Form 1003 (use additional sheets if required). 

  1. Email us the completed form or mail to: 
    Technical Safety BC 
    Attn: Records, Information and Privacy Analyst 
    Suite 600 - 2889 East 12th Avenue 
    Vancouver , British Columbia, Canada 
    V5M 4T5 

Realtor requests 

To confirm the existence of permits or inspections generated between 2013 and present-day, use our Permit Search. For those before 2013, please call 1 866 566 7233. If copies of the document are required, a formal Request for Information must be submitted.  

To avoid delays, requests should be submitted as soon as a property is listed or is expected to be listed. Requests are processed in the order in which they are received. 

Note: Technical Safety BC does not issue electrical and gas permits in all jurisdictions. View the exceptions

Property due diligence search 

To obtain information about a property's performance history of regulated permitted work and outstanding fees, with the current owner's authorization, follow this application process

Fees 

Formal Requests Fee
Retrieving a record (after the first 3 hours) $30 per hour
Producing a record (including copying time) $30 per hour
Preparing a record for disclosure and handling charges $30 per hour
Shipping a record At cost
Copying a record - either on photocopy or black & white laser printout $0.25 per page (8.5" x 11")
$0.30 per page (8.5" x 14")
$0.50 per page (11" x 17")
Copying a record - colour laser printout (digital photographs) $1.50 per page (8.5" x 11")
$1.75 per page (8.5" x 14")

Copying a record:

Compact discs
Photographs (colour or black & white)
Drawings or plans (oversized, larger than tabloid)

At cost