Commuter Rail Safety

Stay behind the line

Commuter train lines like SkyTrain and Canada Line are very safe but there are always things we can do to make our trips safer.

Don’t Rush – Did you know that the most reported incident on our Safe Rider survey is people getting hit by train doors because they were rushing to catch a train? Slow down... on average trains arrive every four minutes. Your safety is worth a few extra minutes!

Respect the Edge – You've likely seen someone leaning over the yellow line into the tracks to take a picture or see if the next train is coming. But Canada Line trains travel at a maximum speed of 80 km/hr and weigh 76 tonnes without any passengers? Don’t take chances. Stay well back from the yellow line until the train arrives and it is ready for boarding.

Hang On – Train rides are usually smooth and uneventful but did you know that every rider has access to the emergency stop button? You just never know when the train will need to stop suddenly so be prepared and hold on for your safety.

Reporting an Incident

If you are see an injury or experience an incident on a train or in a station, report it in-person to:

  • Skytrain or Canada Line customer service representatives
  • Transit Police